Patient-Centric Medical Office Specialist

Hackensack Meridian Health; Neptune Township (NJ); Presencial; USD 23.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Retirement benefits

Paid leave

Descripción de la vacante

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk and administrative duties in the outpatient setting. You will manage check-in/check-out, verify demographics, collect copays, and support EMR data entry to ensure accurate scheduling and patient flow.

The role emphasizes excellent patient service, proper paperwork handling (ABN, HIPAA), and coordination with healthcare teams across locations.

Formación

• High School diploma or GED.
• 1+ year experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to travel to various locations.
• Must have reliable transportation.
• Proficient in Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsabilidades

• Greets patients and visitors and assists with check-in and check-out.
• Verifies demographics, collects copayments and balances; verifies insurance eligibility.
• Ensures referrals are obtained and necessary paperwork (ABN, HIPAA) is completed.
• Enters patient information into EMR and supports scheduling.
• Manages communications (EMR, phone, email) and escalates when needed.
• Prepares documents and files reports; handles daily mail.
• Maintains patient confidentiality and supports the Practice Manager.
• Assists with payment reconciliation and cash handling.
• Travels to other locations as needed.

Conocimientos

Customer service experience

Multitasking

Communication skills

Computer skills

Travel ability

Educación

GED or High School Diploma

Associates Degree

EMR/EHR experience

Herramientas

Microsoft Office

Google Suite

Descripción del empleo

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk and administrative duties in the outpatient setting. You will manage check-in/check-out, verify demographics, collect copays, and support EMR data entry to ensure accurate scheduling and patient flow.

The role emphasizes excellent patient service, proper paperwork handling (ABN, HIPAA), and coordination with healthcare teams across locations.