Patient Care Front Desk & Scheduling Specialist

Hackensack Meridian Health; Montvale (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to handle front desk operations, scheduling, and registration in outpatient settings. You will greet patients, verify demographics and insurance, and support patient flow throughout check-in and check-out processes.

The role emphasizes accurate data entry into EMR, reconciling payments, and providing courteous service while maintaining confidentiality and collaborating with care teams across locations.

Qualifications

• High School diploma or GED or equivalent experience.
• 1+ years experience in a customer service setting.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficient in Microsoft Office or Google Suite; strong communication skills.

Responsibilities

• Greet and assist patients and visitors at the front desk.
• Manage check-in/check-out, scheduling, and registration processes.
• Enter patient data into EMR and verify insurance information.
• Handle payments and maintain confidentiality of records.

Skills

Customer service

Multitasking

Professional demeanor

Written and verbal communication

EMR navigation

Education

High School diploma or GED

Associates Degree

Tools

Microsoft Office

Google Suite

EMR/EHR systems

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to handle front desk operations, scheduling, and registration in outpatient settings. You will greet patients, verify demographics and insurance, and support patient flow throughout check-in and check-out processes.

The role emphasizes accurate data entry into EMR, reconciling payments, and providing courteous service while maintaining confidentiality and collaborating with care teams across locations.