Medical Office Front Desk & Scheduling Specialist

Hackensack Meridian Health; East Brunswick Township (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk and administrative duties for the ambulatory setting. You will ensure smooth check-in, scheduling, registration, and check-out while upholding patient care and confidentiality.

The role supports the team by handling communications, payments, and documentation, contributing to a positive patient experience across locations.

Qualifications

• High School diploma, GED or equivalent.
• 1+ years experience in a public/customer service setting.
• Proficient computer skills (MS Office and/or Google Suite).
• Excellent written and verbal communication skills.

Responsibilities

• Greet patients and visitors and provide friendly, helpful service.
• Manage patient check-in/check-out and collect copayments or balances.
• Enter patient demographics and insurance information in the EMR.
• Assist with scheduling, referrals, and paperwork as needed.
• Escalate issues to the Practice Manager when necessary and maintain confidentiality.

Skills

Customer service

Communication skills

Computer skills

Travel flexibility

Multitasking

Education

High School diploma / GED

Associate degree preferred

Tools

Microsoft Office

Google Suite

EMR/EHR

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk and administrative duties for the ambulatory setting. You will ensure smooth check-in, scheduling, registration, and check-out while upholding patient care and confidentiality.

The role supports the team by handling communications, payments, and documentation, contributing to a positive patient experience across locations.