Front Desk Hero - Member Experience (PT)

PINNACLE FIT CLUBS, LLC - Planet Fitness; Lorton (VA); On-site; USD 15,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Free Black Card Membership

Job summary

Planet Fitness is seeking a part-time Member Services Representative to greet members and guests, answer questions, and help maintain a clean, welcoming club environment. You will handle front desk operations, process transactions, and provide information about memberships and services.

Role requires friendly communication, reliability, and the ability to work AM/PM shifts. This position offers an hourly wage and a team-oriented atmosphere in a fast-paced gym setting.

Qualifications

• Experience delivering friendly, welcoming service.
• Ability to answer questions and resolve basic member concerns.
• Familiarity with POS transactions and handling payments.

Responsibilities

• Greet members and guests; provide information and tour the club.
• Process check-ins and verify memberships.
• Handle POS transactions accurately and maintain tidy front desk.

Skills

Customer service

Communication

Cash handling

Job description

Planet Fitness is seeking a part-time Member Services Representative to greet members and guests, answer questions, and help maintain a clean, welcoming club environment. You will handle front desk operations, process transactions, and provide information about memberships and services.

Role requires friendly communication, reliability, and the ability to work AM/PM shifts. This position offers an hourly wage and a team-oriented atmosphere in a fast-paced gym setting.