Member Experience Pro — Front Desk & Tours (PT)

Kids for the Future; Wheeling Township (IL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Medical benefits

Dental & Vision Insurance

Life and AD&D insurance

Disability insurance

401(k) with company match

Voluntary benefits

Paid Time Off

Shift differential for overnight

Free Black Card Membership

Job summary

Planet Fitness is seeking a part-time Member Services Representative to welcome members and guests, assist with inquiries, and promote memberships. The role involves front desk duties, club tours, and maintaining a clean, safe, and inviting environment across AM/PM/Overnight shifts.

Ideal candidates provide friendly, professional service, handle payments accurately, and support a Judgement Free Zone culture in a fast-paced gym setting.

Responsibilities

• Welcome members, prospective members, and guests with enthusiasm and professionalism.
• Conduct informative club tours and explain membership options.
• Maintain front desk operations with accurate records and PCI compliance.

Skills

Customer service

Communication

Cash handling

POS transactions

Job description

Planet Fitness is seeking a part-time Member Services Representative to welcome members and guests, assist with inquiries, and promote memberships. The role involves front desk duties, club tours, and maintaining a clean, safe, and inviting environment across AM/PM/Overnight shifts.

Ideal candidates provide friendly, professional service, handle payments accurately, and support a Judgement Free Zone culture in a fast-paced gym setting.