Front Desk & Guest Experience Specialist - Corporate Office

RR Donnelley (RRD); New York (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Tuition assistance

Paid time off

Job summary

RR Donnelley (RRD) is seeking a Receptionist to manage the front desk, greet employees, clients, and visitors, and deliver white-glove service in a corporate setting. The role emphasizes professional communication, visitor management, and coordination of meeting spaces.

You will partner with onsite teams to ensure seamless service, confidentiality, and adherence to security policies while contributing to an organized and welcoming office environment.

Qualifications

• High school diploma or equivalent required.
• 1+ years of reception/office administration or hospitality experience in a corporate setting; financial services experience preferred.
• Strong customer service, communication, and interpersonal skills with a professional demeanor.

Responsibilities

• Maintain front desk coverage as the primary receptionist and first point of contact for employees, clients, and visitors.
• Manage visitor check-in, badge issuance, access procedures, inquiries, and special requests via phone, email, and in person.
• Coordinate conference suite reservations and meeting logistics to keep spaces client-ready.
• Provide administrative support for operational needs and special projects.

Skills

Reception experience

Customer service

Organization

Independent & collaborative work

Education

High school diploma

Tools

Microsoft Office

Job description

RR Donnelley (RRD) is seeking a Receptionist to manage the front desk, greet employees, clients, and visitors, and deliver white-glove service in a corporate setting. The role emphasizes professional communication, visitor management, and coordination of meeting spaces.

You will partner with onsite teams to ensure seamless service, confidentiality, and adherence to security policies while contributing to an organized and welcoming office environment.