Senior Office Services & Front Desk Lead

RR Donnelley & Sons; San Francisco (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Employer/partner discounts

Job summary

RR Donnelley & Sons (RRD) in San Francisco, CA, is seeking a Senior Office Services Associate to support a prestigious law firm. This role focuses on front-of-house operations, visitor management, security, and concierge-level service in a fast-paced corporate environment.

The ideal candidate is polished, client-focused, and able to work independently while handling multiple priorities. Strong communication, organization, and computer skills are essential for success in this highly visible,

Qualifications

• High school diploma or equivalent required.
• Minimum of three years of receptionist experience in banking, legal, or large corporate environment.
• Excellent verbal and written communication including professional telephone and email etiquette.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet and register visitors and manage building security and access badges.
• Escort guests to meeting rooms and coordinate conference room reservations.
• Answer and route calls via a multi-line phone system with professionalism.
• Maintain visitor logs and ensure security protocols are followed.
• Provide concierge-style, white-glove service to clients, staff, and guests.
• Support office services tasks including reprographics, mail, and intake functions.
• Meet deadlines for accepting, completing, and delivering all work.

Skills

Customer service

Professional communication

Independent decision making

Multitasking

Education

High school diploma

Tools

Microsoft Word

Excel

Job description

RR Donnelley & Sons (RRD) in San Francisco, CA, is seeking a Senior Office Services Associate to support a prestigious law firm. This role focuses on front-of-house operations, visitor management, security, and concierge-level service in a fast-paced corporate environment.

The ideal candidate is polished, client-focused, and able to work independently while handling multiple priorities. Strong communication, organization, and computer skills are essential for success in this highly visible,