Senior Front Desk & Concierge Specialist

RR Donnelley (RRD); San Francisco (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Disability insurance

Tuition assistance

Parental leave

Job summary

RR Donnelley (RRD) in San Francisco seeks a Senior Office Services Associate to support a prestigious law firm with front-of-house operations and concierge-level service. The role involves greeting visitors, managing security and badges, coordinating room reservations, and handling calls and administrative tasks in a fully onsite setting.

You will work independently in a fast-paced corporate environment, interacting with attorneys, clients, and staff, and you must demonstrate strong

Qualifications

• High school diploma or equivalent.
• Minimum of three years' reception experience in a banking, legal, or large corporate environment.
• Excellent verbal and written communication with professional telephone and email etiquette.
• Skilled in mail, phone, email, digital reprographics and mail equipment.
• Able to meet deadlines and manage multiple priorities in a fast-paced setting.

Responsibilities

• Greet and register visitors; manage building security and badges.
• Coordinate conference room reservations and catering arrangements.
• Answer calls on a multi-line system; transfer to appropriate colleagues.
• Provide concierge-level service to clients, staff, and guests.
• Support reprographics, mail, and intake functions per procedures.
• Maintain visitor logs and ensure security protocols are followed.
• Meet deadlines for accepting, completing, and delivering work.
• Troubleshoot basic equipment issues; prioritize workflow.

Skills

Reception skills

Communication

Microsoft Word/Excel

Multi-tasking

Professionalism

Customer service

Education

High school diploma or equivalent

Tools

Mail equipment

Phone system

Reprographics

Job description

RR Donnelley (RRD) in San Francisco seeks a Senior Office Services Associate to support a prestigious law firm with front-of-house operations and concierge-level service. The role involves greeting visitors, managing security and badges, coordinating room reservations, and handling calls and administrative tasks in a fully onsite setting.

You will work independently in a fast-paced corporate environment, interacting with attorneys, clients, and staff, and you must demonstrate strong