Front Desk Guest Experience Specialist

DIMENSION MASTER; Ridgecrest (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

DIMENSION MASTER is seeking a Guest Service Representative in Ridgecrest, CA to deliver friendly, efficient service at the front desk. You will assist guests with check-ins, check-outs, reservations, and daily service needs to ensure smooth operations and an exceptional guest experience.

Ideal candidates have strong customer service and communication skills, a professional presence, and comfort with hotel systems. Flexible shifts including holidays and weekends may be required.

Qualifications

• Strong customer service and communication skills.
• Friendly, positive, and professional presence.
• Comfortable using computers and hotel systems.

Responsibilities

• Greet guests and provide friendly, helpful service.
• Assist with check-ins, check-outs, room assignments, and reservations.
• Answer guest questions and resolve issues promptly.
• Operate the front desk system and process payments.
• Communicate with housekeeping and other departments.
• Maintain the front desk area in a clean and organized manner.

Skills

Customer service

Communication

Friendly presence

Multitasking

Job description

DIMENSION MASTER is seeking a Guest Service Representative in Ridgecrest, CA to deliver friendly, efficient service at the front desk. You will assist guests with check-ins, check-outs, reservations, and daily service needs to ensure smooth operations and an exceptional guest experience.

Ideal candidates have strong customer service and communication skills, a professional presence, and comfort with hotel systems. Flexible shifts including holidays and weekends may be required.