Front Desk & Guest Experience — Growth & Benefits

Sethi Management, Inc.; Stockton (CA); Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401k matching

Bonuses

Sick and Vacation time

Time and a half for working holidays

Descripción de la vacante

Hampton Inn in Stockton is seeking a friendly Front Desk professional to provide a welcoming experience for guests. You will check in guests efficiently, manage room assignments and rates, and maintain accurate guest records using front desk software.

The role requires strong communication, cash handling, and the ability to adapt to flexible shifts while upholding brand standards. The position offers a professional environment, opportunities for growth, and the chance to be part of a team that

Formación

• Requires friendly, professional demeanor and strong guest interaction skills.
• Ability to handle multiple tasks with accuracy in a fast-paced environment.
• Proficiency with basic office software and front desk systems.

Responsabilidades

• Provide a clean and safe environment for guests
• Check in guests in an efficient and friendly manner
• Ensure guests are assigned requested room type and rate
• Follow brand standards
• Keep records of room availability and guest accounts; operate front desk software
• Maintain a balanced cash/billing drawer
• Welcome guests and respond to requests promptly
• Know safety and emergency procedures
• Must be able to work flexible shifts

Conocimientos

Guest service

Communication skills

Cash handling

Multitasking

Team player

Educación

High school diploma or equivalent

Herramientas

Front desk software

MS Office

Descripción del empleo

Hampton Inn in Stockton is seeking a friendly Front Desk professional to provide a welcoming experience for guests. You will check in guests efficiently, manage room assignments and rates, and maintain accurate guest records using front desk software.

The role requires strong communication, cash handling, and the ability to adapt to flexible shifts while upholding brand standards. The position offers a professional environment, opportunities for growth, and the chance to be part of a team that