Front Desk/Guest Service

Sethi Management, Inc.; Stockton (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401k matching

Bonuses

Sick and Vacation time

Time and a half for working holidays

Job summary

Hampton Inn in Stockton is seeking a friendly Front Desk professional to provide a welcoming experience for guests. You will check in guests efficiently, manage room assignments and rates, and maintain accurate guest records using front desk software.

The role requires strong communication, cash handling, and the ability to adapt to flexible shifts while upholding brand standards. The position offers a professional environment, opportunities for growth, and the chance to be part of a team that

Qualifications

• Requires friendly, professional demeanor and strong guest interaction skills.
• Ability to handle multiple tasks with accuracy in a fast-paced environment.
• Proficiency with basic office software and front desk systems.

Responsibilities

• Provide a clean and safe environment for guests
• Check in guests in an efficient and friendly manner
• Ensure guests are assigned requested room type and rate
• Follow brand standards
• Keep records of room availability and guest accounts; operate front desk software
• Maintain a balanced cash/billing drawer
• Welcome guests and respond to requests promptly
• Know safety and emergency procedures
• Must be able to work flexible shifts

Skills

Guest service

Communication skills

Cash handling

Multitasking

Team player

Education

High school diploma or equivalent

Tools

Front desk software

MS Office

Job description

Here at Hampton Inn you’re more than a team member- you’re part of something meaningful. We believe in kindness, connection, and creating spaces where everyone feels seen and supported. We love helping you grow within our company!

WHO WE ARE:

We lead with care. Open communication, genuine hospitality, and personal growth are at the heart of everything we do. We hold ourselves to high standards-and lift each other along the way.

WHAT WE OFFER:

• A friendly, professional environment
• Room to grow and thrive.
• Competitive pay and bonuses
• Health insurance
• Sick and Vacation time
• Time and a half for working holidays
• 401k matching

WHAT YOU’LL DO:

Front Desk

• Provide a clean and safe environment for guests
• Check in guests in an efficient and friendly manner.
• Assures that guest is assigned type of room requested and the correct rate is charged and guest issues
• Follows brand standards
• Keep records of room availability and guest accounts. Operates front desk software
• Maintain a balanced cash/billing drawer
• Welcome guests and respond to requests in a prompt and professional manner
• Know all safety and emergency procedures
• Knowledge of office software
• Must be able to work flexible shifts

Grow with us. Let’s make hospitality feel like home.