Part-Time Front Desk & Guest Experience Pro — Growth Path

Hampton Inn San Jose Cherry Ave; San Jose (CA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401k

Health/Dental/Vision/Life/Voluntary

Management Development Program

TEAM and Travel Discounts

Vacation/Well/Holiday Pay

Career Advancement Opportunity

Referral Bonus Program

Job summary

Hampton Inn San Jose Cherry Ave is seeking a personable Front Desk Agent to welcome guests and manage check-in/check-out processes with a smile. You will handle guest requests, manage room assignments, and provide accurate information about local attractions and hotel services.

The ideal candidate is energetic, customer-focused, and able to work a part-time schedule including weekends and holidays. Training will be provided to ensure exceptional service and career growth within our TEAM.

Qualifications

• Front desk experience in hospitality is preferred.

Responsibilities

• Welcome guests, verify information, issue keys and assign rooms to ensure a seamless check-in experience.
• Answer general inquiries with a friendly, professional demeanor to build guest satisfaction.
• Maintain accurate guest records and coordinate with other team members during shifts.

Skills

Front desk

Customer service

Microsoft Office

Spanish skills

Tools

OnQ

Opera

Fosse

Lightspeed

HotSOS

GXP

BOB

Kipsu

Slack

Job description

Hampton Inn San Jose Cherry Ave is seeking a personable Front Desk Agent to welcome guests and manage check-in/check-out processes with a smile. You will handle guest requests, manage room assignments, and provide accurate information about local attractions and hotel services.

The ideal candidate is energetic, customer-focused, and able to work a part-time schedule including weekends and holidays. Training will be provided to ensure exceptional service and career growth within our TEAM.