Front Desk & Facilities Specialist

Opensity Solutions; Miami (FL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions is seeking an Services Specialist to deliver onsite administrative and workplace support at a client location. You will handle mail, reception, hospitality, and basic facilities tasks while ensuring a professional, welcoming environment for employees, visitors, and clients.

The role requires strong customer service, communication, organization, and the ability to multitask in a fast-paced office. Monday–Friday schedule with some client-needs flexibility is expected.

Qualifications

• High school diploma or equivalent required; Associate degree or higher preferred.
• 1–3 years of experience in customer service, administrative support, hospitality, facilities, or office services preferred; corporate or client-site experience is a plus.
• Basic proficiency in Microsoft Office Suite (Outlook, Word, Excel) preferred; familiarity with service ticketing, workplace management, or facilities systems is a plus.

Responsibilities

• Provide front-desk and receptionist support, including greeting visitors and managing inquiries.
• Perform mail services including sorting, distributing, and processing incoming and outgoing mail and packages.
• Support print, copy, and document production services for client teams.
• Deliver hospitality services, including meeting room setup, catering coordination, and event support.
• Assist with basic facilities tasks and coordinate service requests with vendors or internal teams.
• Maintain cleanliness and readiness of shared office and meeting spaces.
• Monitor and restock office supplies and coordinate inventory replenishment.

Skills

Customer service

Communication

Organization

Multitasking

Office operations

Reliability

Problem solving

Professional appearance

Teamwork

Physical ability

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Service ticketing

Facilities systems

Job description

Opensity Solutions is seeking an Services Specialist to deliver onsite administrative and workplace support at a client location. You will handle mail, reception, hospitality, and basic facilities tasks while ensuring a professional, welcoming environment for employees, visitors, and clients.

The role requires strong customer service, communication, organization, and the ability to multitask in a fast-paced office. Monday–Friday schedule with some client-needs flexibility is expected.