Front Desk & Office Support Specialist

Department of Health and Human Services; Biddeford (ME); On-site; USD 25,000 - 37,000; Full time

Job summary

The Department of Health and Human Services is seeking an Office Associate II for the Biddeford location. You will greet visitors, screen inquiries, handle calls, and manage mail and supplies in a busy administrative setting.

Ideal candidates bring office-support experience, strong MS Office skills, and the ability to work independently with sound judgment on standard procedures. This on-site role offers a competitive hourly wage and comprehensive state benefits.

Qualifications

• Training, education, or experience in office and administrative support work that demonstrates competence in modern office practices.
• Ability to use independent decision-making on processes, information, and actions per standard procedures.
• Experience using standard workplace equipment and applications (MS Word, Excel, Outlook, SharePoint).

Responsibilities

• Greeting and screening individuals entering the office and referring to the appropriate employee or unit.
• Receiving, routing and transferring calls and documenting walk-in traffic.
• Troubleshooting equipment and advising on technical assistance requests.
• Scheduling conference and interview rooms.
• Issuing and tracking visitor access badges.
• Processing outgoing and incoming mail and restocking supplies.
• Training colleagues and providing office coverage.
• Other tasks assigned within the classification.

Skills

Office administration

Customer service

MS Word/Excel/Outlook

Tools

MS Word

Excel

Outlook

SharePoint

Job description

The Department of Health and Human Services is seeking an Office Associate II for the Biddeford location. You will greet visitors, screen inquiries, handle calls, and manage mail and supplies in a busy administrative setting.

Ideal candidates bring office-support experience, strong MS Office skills, and the ability to work independently with sound judgment on standard procedures. This on-site role offers a competitive hourly wage and comprehensive state benefits.