Front Desk Coordinator: Welcome Guests & Coordinate Office

Canon Business Process Services, Inc.; Kalamazoo (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Canon Business Process Services, Inc. in Kalamazoo, MI seeks a professional receptionist to be the first point of contact for visitors, vendors, and job applicants. You will operate the main switchboard, greet guests, route calls, and support multiple departments with administrative tasks.

The role requires a high school diploma, at least two years of receptionist experience, and proficiency with Word and PowerPoint. Excellent customer service and a neat appearance are essential.

Qualifications

• High school diploma or equivalent.
• 2 years receptionist experience.
• Experience in a professional office environment preferred.
• Proficient with Word and PowerPoint.
• Able to operate office equipment and PBX system.
• Excellent customer service and professional appearance.

Responsibilities

• Handle all incoming calls on a main or floor switchboard and route to the appropriate party.
• Greet outside visitors in a professional manner.
• Sign for and route incoming/outgoing packages as needed.
• Use internal paging system to communicate.
• Call for car service or messenger as requested by client.
• May perform filing, typing and other administrative duties as requested by client.
• Assist departments with mass mailings; receive and route faxes.
• Schedule conference room based on client requests and order catering as needed.
• Learn new features of office equipment and PBX systems as introduced at the site.
• Prepare monthly production and volume reports to measure productivity and billing.

Skills

Customer service

Communication

Professionalism

Time management

Education

High school diploma or equivalent

Tools

Word

PowerPoint

Phone system (PBX)

Job description

Canon Business Process Services, Inc. in Kalamazoo, MI seeks a professional receptionist to be the first point of contact for visitors, vendors, and job applicants. You will operate the main switchboard, greet guests, route calls, and support multiple departments with administrative tasks.

The role requires a high school diploma, at least two years of receptionist experience, and proficiency with Word and PowerPoint. Excellent customer service and a neat appearance are essential.