Front Desk & Guest Services Specialist

Canon-Business-Process-Services-f89af7fd; Kalamazoo (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Training programs

Positive work environment

Employee discounts

Job summary

Canon-Business-Process-Services-f89af7fd seeks a friendly receptionist to be the first contact for visitors, vendors and job applicants in Kalamazoo, MI. You will manage calls on a switchboard, greet guests and support administrative tasks.

The ideal candidate has a high school diploma, 2 years receptionist experience, basic Word/PowerPoint skills, and a professional, customer-focused demeanor; overtime flexibility is required.

Qualifications

• High school diploma or equivalent.
• 2 years direct experience as a receptionist.
• Experience in a professional office environment preferred.
• Ability to operate various office equipment.
• Basic computer skills including Word and PowerPoint.
• Ability to perform routine functions of office systems and directories.
• Excellent customer service and professional appearance; able to work overtime and meet deadlines.

Responsibilities

• Handle all incoming calls, using a main or floor switchboard, routing calls to appropriate party
• Greet outside visitors in a professional manner
• May sign for incoming and outgoing packages; route to appropriate party
• Use internal paging system
• Call for car service or messenger as requested by client
• May perform filing, typing and other administrative duties as requested by client
• Assist various departments with mass mailings
• May receive and route faxes
• May schedule conference room based on client requests and order catering as needed
• Due to changing technology in office automation, learn new features of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

Skills

Customer service

Professional appearance

Phone etiquette

Teamwork

Time management

Education

High School Diploma or equivalent

Tools

Word

PowerPoint

Office equipment operation

Job description

Canon-Business-Process-Services-f89af7fd seeks a friendly receptionist to be the first contact for visitors, vendors and job applicants in Kalamazoo, MI. You will manage calls on a switchboard, greet guests and support administrative tasks.

The ideal candidate has a high school diploma, 2 years receptionist experience, basic Word/PowerPoint skills, and a professional, customer-focused demeanor; overtime flexibility is required.