Front Desk & Office Communications Specialist

Canon U.S.A., Inc.; Miami (FL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Employee discounts on entertainment, &

Job summary

Canon Business Process Services in Miami, FL is seeking a professional receptionist to be the first point of contact for visitors, vendors and job applicants. You will operate a switchboard, route calls, greet guests, sign for packages, schedule conference rooms and coordinate catering as needed.

The role requires a high school diploma and 5 years receptionist experience in a professional office, plus proficiency with office equipment and common software like Excel, Word and PowerPoint.

Qualifications

• High school diploma or equivalent.
• 5 years direct experience as a receptionist.
• 3+ years prior experience working in a professional office environment.
• Proficiency with office equipment and common software (Excel, Word, PowerPoint).
• Excellent customer service, professional attitude and appearance; ability to work overtime and meet deadlines.

Responsibilities

• Handle all incoming calls, using a main or floor switchboard, routing calls to appropriate party.
• Greet outside visitors in a professional manner.
• May sign for incoming and outgoing packages; route to appropriate party.
• Use internal paging system.
• Call for car service or messenger as requested by client.
• May perform filing, typing and other administrative duties as requested by client.
• Assist various departments with mass mailings.
• May receive and route faxes.
• May schedule conference rooms based on client requests and order catering as needed.
• Learn new features and functionalities of copying machines, faxes, scanning, PBX equipment.
• Prepare monthly production and volume reports to measure productivity and billing charges.

Skills

Customer service

Professional communication

Overtime availability

Multitasking

Education

High school Diploma or equivalent

Tools

Excel

Word

PowerPoint

Switchboard equipment

Job description

Canon Business Process Services in Miami, FL is seeking a professional receptionist to be the first point of contact for visitors, vendors and job applicants. You will operate a switchboard, route calls, greet guests, sign for packages, schedule conference rooms and coordinate catering as needed.

The role requires a high school diploma and 5 years receptionist experience in a professional office, plus proficiency with office equipment and common software like Excel, Word and PowerPoint.