Senior Front Desk Administrator

Canon-Business-Process-Services-f89af7fd; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Positive work and client environment

Employee discounts

Job summary

Canon Business Process Services in Boston is seeking a professional receptionist to be the first point of contact for visitors, vendors, and job applicants. You will manage calls on a switchboard, greet guests, and support multiple departments with administrative tasks.

The role requires a high school diploma, 5 years of direct receptionist experience, and proficiency with Excel, Word, and PowerPoint. Overtime and a professional appearance are essential for success.

Qualifications

• High school diploma or equivalent required.
• 5 years direct receptionist experience.
• 3+ years in a professional office setting.
• Proficiency with office equipment.
• Ability to produce reports using Excel, Word, and PowerPoint.
• Excellent customer service and professional appearance.
• Ability to work overtime and meet deadlines.

Responsibilities

• Handle all incoming calls using a main or floor switchboard and route to appropriate party.
• Greet outside visitors in a professional manner.
• Receive and route packages; forward to appropriate party.
• Use internal paging system; arrange car service or messenger as requested.
• Assist with filing, typing, and other administrative duties.
• Support departments with mass mailings; receive and route faxes.
• Schedule conference rooms and order catering as needed.
• Learn new office technology and PBX features as introduced at the site.
• Prepare monthly production and volume reports to measure productivity and billing.

Skills

Customer service

Office equipment proficiency

Report production (Excel/Word/PowerPt)

Education

High school diploma or equivalent

Tools

Excel

Word

PowerPoint

Job description

Canon Business Process Services in Boston is seeking a professional receptionist to be the first point of contact for visitors, vendors, and job applicants. You will manage calls on a switchboard, greet guests, and support multiple departments with administrative tasks.

The role requires a high school diploma, 5 years of direct receptionist experience, and proficiency with Excel, Word, and PowerPoint. Overtime and a professional appearance are essential for success.