Front Desk Coordinator – Client Services

RRD; New York (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Job summary

RRD is seeking a full-time receptionist/administrative assistant in New York to manage front-desk duties, answer calls, greet visitors, and support staff and clients with professionalism. The role requires strong communication, attention to detail, and the ability to balance multiple tasks in a fast-paced environment.

The position emphasizes meeting deadlines, coordinating with managers and clients, and maintaining a professional work environment with business casual attire.

Qualifications

• High school diploma or equivalent.
• Minimum of two-year receptionist, switchboard or administrative assistant experience.
• Exceptional customer service skills to effectively communicate with callers, visitors, clients and coworkers.
• Ability and willingness to learn in-depth knowledge of the company to handle calls and greet visitors.
• Ability to work in a fast-paced team environment.

Responsibilities

• Answer incoming calls on a multi-line phone system in a cordial, professional and timely manner.
• Greet clients and visitors to the office with warmth and professionalism.
• Provide high level services to staff, clients and guests.
• Communicate with manager and client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.

Skills

Exceptional customer service

Verbal/written communication

Microsoft Word and Excel

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

RRD is seeking a full-time receptionist/administrative assistant in New York to manage front-desk duties, answer calls, greet visitors, and support staff and clients with professionalism. The role requires strong communication, attention to detail, and the ability to balance multiple tasks in a fast-paced environment.

The position emphasizes meeting deadlines, coordinating with managers and clients, and maintaining a professional work environment with business casual attire.