Front Desk & Resident Services Coordinator

ADP, Inc.; New York (NY); Vor Ort; USD 35.000 - 40.000; Vollzeit

Zusammenfassung

ADP, Inc. in New York, NY is seeking an Administrative Assistant/Front Reception to greet guests and support resident services in a high-profile property environment. The role handles calls, emails, and forms related to building operations, parking, and office procedures.

You will coordinate maintenance requests, assist residents, and ensure professional handling of confidential matters. This position offers a stable daily routine, exposure to corporate operations, and opportunities to develop

Qualifikationen

• Previous experience in front desk or administration preferred.
• Ability to greet visitors and respond to inquiries professionally.
• Strong written and verbal communication skills.

Aufgaben

• Greet shareholders, residents, visitors, vendors and contractors professionally.
• Answer and direct incoming phone calls to staff.
• Respond to questions about building operations and policies.
• Receive and respond to emails and correspondence.
• Assist residents with forms and documents.
• Maintain professionalism with complaints and confidential matters.
• Escalate issues to supervisor when necessary.
• Receive maintenance requests and document them.
• Schedule appointments and coordinate access to apartments.
• Follow up on open work orders.
• Maintain records of complaints and requests.

Kenntnisse

Customer service

Telephone etiquette

Professional communication

Multitasking

Jobbeschreibung

ADP, Inc. in New York, NY is seeking an Administrative Assistant/Front Reception to greet guests and support resident services in a high-profile property environment. The role handles calls, emails, and forms related to building operations, parking, and office procedures.

You will coordinate maintenance requests, assist residents, and ensure professional handling of confidential matters. This position offers a stable daily routine, exposure to corporate operations, and opportunities to develop