Front Desk & Admin Specialist | Client Concierge

RRD; Palo Alto (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental insurance

Vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Job summary

RRD in Palo Alto, CA, is seeking a receptionist to manage front-desk duties on a Monday–Friday schedule, 8:30am–5:30pm. You will greet visitors, answer calls, and support staff with professional, confidential handling of information.

Ideal candidates have a high school diploma and 2+ years of receptionist experience, with strong communication and MS Word/Excel skills. This on-site role includes comprehensive benefits and a collaborative, fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years of receptionist/administrative experience preferred in a banking, legal, or large corporate environment.
• Exceptional customer service skills for effective communication with callers, visitors, clients, and coworkers.
• Ability to learn in-depth knowledge of the company to handle calls and greet visitors.
• Ability to work in a fast-paced team environment.
• Professionalism in business matters; strong attention to detail.

Responsibilities

• Answer incoming calls on a multi-line phone system in a cordial, professional and timely manner; transfer calls as needed.
• Greet clients and visitors to the office with warmth and professionalism; notify employees of arrivals.
• Provide high level services to staff, clients and guests.
• Communicate with manager and client on job or deadline issues.
• Handle projects and confidential documents; meet contracted deadlines.
• Troubleshoot basic equipment problems; prioritize workflow.
• Interact with clients in person, over the phone, or electronically.

Skills

Customer service

Communication

Teamwork

Fast paced

Professionalism

Attention to detail

MS Word

MS Excel

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

RRD in Palo Alto, CA, is seeking a receptionist to manage front-desk duties on a Monday–Friday schedule, 8:30am–5:30pm. You will greet visitors, answer calls, and support staff with professional, confidential handling of information.

Ideal candidates have a high school diploma and 2+ years of receptionist experience, with strong communication and MS Word/Excel skills. This on-site role includes comprehensive benefits and a collaborative, fast-paced environment.