Front Desk Concierge – Client Services (Tax Office)

H&R Block, Inc.; Midlothian (IL); On-site; USD 21,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

401(k) plan

Employee Assistance Program

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Midlothian, IL. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership. Responsibilities include answering calls, scheduling, checking in clients, organizing documents, and maintaining a professional office.

Qualifications

• Experience in fast-paced, customer-facing roles.
• Strong communication and teamwork.
• Ability to multitask and stay organized.
• Comfort with basic computer programs.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain office cleanliness and operations.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive information confidentially.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Office software

Scheduling systems

Evenings/weekends availability

Education

High school diploma

Tools

Microsoft Office

Scheduler software

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Midlothian, IL. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership. Responsibilities include answering calls, scheduling, checking in clients, organizing documents, and maintaining a professional office.