Tax-Season Front Desk Concierge

H&R Block, Inc.; Quincy (IL); Vor Ort; USD 21.000 - 37.000; Vollzeit

Zusammenfassung

H&R Block, Inc. in Illinois is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage scheduling.

You’ll be the first impression and support daily office operations alongside tax professionals in a busy in-person office. With training and opportunities to grow into tax preparation or office leadership, this role requires evening and weekend availability during tax season and a commitment to client confidentiality and organized workflows.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize.
• Detail-oriented with strong organizational skills.
• Familiarity with Microsoft Office, Teams, and scheduling tools.

Aufgaben

• Greet clients warmly and present a professional first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain a clean, organized office environment to support a positive client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Fast-paced environment

Interpersonal and communication skills

Multitasking

Organizational skills

MS Office/Teams/Scheduling systems

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Illinois is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage scheduling.

You’ll be the first impression and support daily office operations alongside tax professionals in a busy in-person office. With training and opportunities to grow into tax preparation or office leadership, this role requires evening and weekend availability during tax season and a commitment to client confidentiality and organized workflows.