Front Desk Client Service Pro - Tax Office

H&R Block, Inc.; Naperville (IL); On-site; USD 21,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) plan

Employee Assistance Program

Wellness/fitness programs

Associate discount

Job summary

H&R Block, Inc. in Naperville, IL seeks a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You’ll manage scheduling, support daily office operations, and collaborate with tax professionals.

Training and support can lead to tax prep or office leadership; this in-person role runs during tax season. You’ll join a team focused on service excellence, with competitive pay, benefits, and opportunities to grow within a well-established tax services

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using Microsoft Office, Teams and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients as the first impression and manage check-in.
• Coordinate client scheduling and support daily office operations.
• Assist tax professionals and contribute to a collaborative office environment.
• Participate in training with potential path toward tax preparation or leadership.

Skills

Fast-paced, client-centric environment

Interpersonal and communication skills

Multitasking abilities

Organizational skills and attention to

Proficiency with Microsoft Office, and

Evenings and weekend availability

Education

High school diploma/GED or equivalent

Receptionist/front desk/administrative support experience

Hospitality, call center, customer service or medical industries experience

Tax office/financial services environment experience

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Naperville, IL seeks a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You’ll manage scheduling, support daily office operations, and collaborate with tax professionals.

Training and support can lead to tax prep or office leadership; this in-person role runs during tax season. You’ll join a team focused on service excellence, with competitive pay, benefits, and opportunities to grow within a well-established tax services