Front Desk & Client Services Pro (In-Person)

H&R Block, Inc.; Troy Township (IL); Presencial; USD 21.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Illinois offices. You will manage client scheduling, support daily office operations, and collaborate with tax professionals.

This in-person role offers training, growth opportunities into tax preparation or office leadership, and requires evenings/weekends availability during tax season. You will handle check-ins, document organization, and maintain a professional environment that

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Proficient with basic computer programs (MS Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle confidential client information with discretion.

Conocimientos

Fast-paced, client-centric environment

Interpersonal and communication skills

Multitasking

Organizational skills

Computer skills (MS Office, Teams, and

Availability evenings/weekends during税

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our Illinois offices. You will manage client scheduling, support daily office operations, and collaborate with tax professionals.

This in-person role offers training, growth opportunities into tax preparation or office leadership, and requires evenings/weekends availability during tax season. You will handle check-ins, document organization, and maintain a professional environment that