Seasonal Front Desk & Client Services Pro — Tax Office

H&R Block, Inc.; Joliet (IL); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Joliet, IL. As the welcoming first impression for each client, you’ll manage client scheduling and support daily office operations alongside a team of tax professionals.

With training and support, this role can lead to tax preparation or office leadership. This in-person position requires flexibility to work evenings and weekends during tax season and a strong emphasis on client service.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and clients.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Manage client scheduling and front desk operations.
• Provide in-person reception and assist tax professionals.
• Support daily office operations and team scheduling.

Skills

Client service

Interpersonal communication

Multitasking

Attention to detail

Microsoft Office/Teams

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Joliet, IL. As the welcoming first impression for each client, you’ll manage client scheduling and support daily office operations alongside a team of tax professionals.

With training and support, this role can lead to tax preparation or office leadership. This in-person position requires flexibility to work evenings and weekends during tax season and a strong emphasis on client service.