Tax Office Receptionist & Client Services

H&R Block, Inc.; Aurora (IL); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role offers training with potential progression into tax preparation or office leadership, located in the Naperville, IL area during tax season.

Evening and weekend availability is required. The ideal candidate will demonstrate strong client-facing skills, multitasking ability, and familiarity with basic computer tools.

Qualifications

• Experience in fast-paced, client-centric environment.
• Excellent interpersonal and communication abilities with clients and team members.
• Ability to multitask and manage competing priorities.
• Strong organizational skills with attention to detail.

Responsibilities

• Welcome clients and be the first impression of the office.
• Manage client scheduling and calendar coordination.
• Support daily office operations and collaborate with tax professionals.
• Opportunity to grow into tax prep or office leadership over time.

Skills

Fast-paced environment

Client-centric

Interpersonal communication

Multitasking

Scheduling

Microsoft Office

Scheduling systems

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role offers training with potential progression into tax preparation or office leadership, located in the Naperville, IL area during tax season.

Evening and weekend availability is required. The ideal candidate will demonstrate strong client-facing skills, multitasking ability, and familiarity with basic computer tools.