Front Desk Assistant

Seacoast Mental Health Center, Inc.; Exeter (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health and dental plans

Retirement account match

Job summary

Seacoast Mental Health Center, Inc. in Exeter, NH is seeking a Full-time Front Desk Assistant. The role involves greeting clients, answering calls, processing payments, and scheduling appointments in the centralized system.

Evening closing duties and backup support for other office tasks are also part of the position. We offer a generous compensation package including paid time off, health and dental plans, a retirement account match, and an equal opportunity employer stance.

Qualifications

• Excellent customer-facing communication and cordial demeanor.
• Ability to multitask in a busy front-desk environment.
• Attention to accuracy when collecting client information and payments.

Responsibilities

• Answer and monitor all telephone calls professionally.
• Greet clients and visitors to the Center.
• Receive client payments and update demographics and insurance information.
• Schedule client appointments in the centralized system and rearrange as needed.
• Provide evening closing procedures and back up other office duties.

Skills

Customer service

Phone etiquette

Scheduling

Data entry

Education

High school diploma

Tools

Centralized scheduling system

Job description

Full-time Front Desk Assistant - Exeter Seacoast Mental Health Center is hiring a Front Desk Assistant for our Exeter, NH office. If you like making a difference in your community and are passionate about working in a non-profit organization, Seacoast Mental Health is an excellent choice!

Full-time Front Desk Assistant - Exeter Seacoast Mental Health Center is hiring a Front Desk Assistant for our Exeter, NH office. If you like making a difference in your community and are passionate about working in a non-profit organization, Seacoast Mental Health is an excellent choice!
At Seacoast Mental Health Center, we provide hope and promote recovery for children, adolescences, adults and their families in the Eastern half of Rockingham County.
The Front Desk Assistant answers and monitors all telephone calls to the Center in a professional manner; greets all clients and visitors to the Center; receives client payments; schedules client appointments in the centralized scheduling system, rearranges appointments as necessary; makes appointment reminder calls to clients for clinicians as needed; updates client demographics and insurance information. Responsible for evening closing procedures. Provides back up for all other office duties. Other tasks as needed to support and maintain the Center.
Hours Monday 11-7
Tues 10-6
Wed 10-6
Thurs 10-6
Friday 9-5
With flexibility to provide coverage for other front desk staff when needed.
Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc. We are an Equal Opportunity Employer, and we value the diversity of our community.