Medical Office Coordinator-Exeter Hospital-Sleep Lab

Beth Israel Lahey Health; Exeter (NH); On-site; USD 42,000 - 48,000; Full time

Job summary

Exeter Hospital, part of Beth Israel Lahey Health, is seeking a dedicated front desk administrator to support the practice with patient scheduling, check-in/out, and billing-related data entry. This full-time day shift role is based at Exeter Hospital in New Hampshire.

Requirements include a high school diploma and 1 year of customer service experience; 1–3 years in a healthcare or similar environment is preferred.

Qualifications

• High school diploma or equivalent.
• 1 year experience; 1-3 years in a customer service environment preferred.
• Strong communication and multitasking skills.

Responsibilities

• Greet and assist patients and visitors at the front desk.
• Schedule patient appointments and manage check-in/check-out.
• Handle phone calls and direct inquiries to appropriate staff.
• Assist billing with basic data entry and claims related tasks.

Skills

Customer service

Data entry

Phone handling

Scheduling

Education

High School Diploma

Tools

EMR/EHR software

Job description

Req#: 15368 Full Time, Day Shift Tuesday-Friday 7:00am-5:00pm

Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non‑profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient‑centered care. At Exeter Hospital, you’ll find a close‑knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families.

Why Join Us

• Magnet®‑recognized hospital known for nursing excellence and quality care
• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
• Career growth and leadership development opportunities across Beth Israel Lahey Health
• Free onsite parking
• Strong sense of community and teamwork where your contributions are recognized
• State‑of‑the‑art facilities and advanced technology to support exceptional care
• Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland

Provides superior customer service to patients and clients while supporting the practice with administrative duties such as phones, medical records, data entry, billing, scheduling.

Requirements

• High school graduate or equivalent
• 1 year experience
• 1-3 years experience in customer service environment

Major Responsibilities

• Utilizes superior customer service skills to perform daily front office administrative duties including greeting/check‑in/check‑out, scheduling patient appointments, answering/directing incoming telephone calls.
• Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices.
• Reviewing and distributing interoffice/external mail, ordering and maintaining supplies.
• Collection of payments and provides assistance to billing department to include accurate and timely entry of charges, accounts receivable entries. Participates in collection process.
• Knowledgeable of department specific software programs in order to perform accurate and timely data entry of patient information such as vaccines, test results, and surveillance.
• Creates and/or maintains filing system to include preparing charts, responding to requests for records, scanning of records into electronic medical record and retrieving files from storage.
• Provide assistance with providers scheduling at clinic location as well as off site locations. Generates and maintains reports using company specific software programs as well as Excel.
• Provides other duties to enhance the overall operation of the organization.