Front Desk & Scheduling Coordinator

Seacoast Mental Health Center, Inc.; Exeter (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health and dental plans

Retirement account match

Job summary

Seacoast Mental Health Center, Inc. in Exeter, NH is seeking a Full-time Front Desk Assistant. The role involves greeting clients, answering calls, processing payments, and scheduling appointments in the centralized system.

Evening closing duties and backup support for other office tasks are also part of the position. We offer a generous compensation package including paid time off, health and dental plans, a retirement account match, and an equal opportunity employer stance.

Qualifications

• Excellent customer-facing communication and cordial demeanor.
• Ability to multitask in a busy front-desk environment.
• Attention to accuracy when collecting client information and payments.

Responsibilities

• Answer and monitor all telephone calls professionally.
• Greet clients and visitors to the Center.
• Receive client payments and update demographics and insurance information.
• Schedule client appointments in the centralized system and rearrange as needed.
• Provide evening closing procedures and back up other office duties.

Skills

Customer service

Phone etiquette

Scheduling

Data entry

Education

High school diploma

Tools

Centralized scheduling system

Job description

Seacoast Mental Health Center, Inc. in Exeter, NH is seeking a Full-time Front Desk Assistant. The role involves greeting clients, answering calls, processing payments, and scheduling appointments in the centralized system.

Evening closing duties and backup support for other office tasks are also part of the position. We offer a generous compensation package including paid time off, health and dental plans, a retirement account match, and an equal opportunity employer stance.