Front Desk Assistant

Seacoast Mental Health Center Career Center; Exeter (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and dental plans

Paid time off

Retirement account match

Equal Opportunity Employer

Job summary

Seacoast Mental Health Center in Exeter, NH is seeking a full-time Front Desk Assistant. The role involves greeting clients, handling calls, processing payments, and scheduling appointments within our centralized system.

Evening closing procedures and backup support for other office duties are also part of the responsibilities. The position offers a generous compensation package with paid time off, health and dental plans, a retirement account match, and a commitment to equal opportunity

Qualifications

• Answers and monitors all telephone calls in a professional manner.
• Greets all clients and visitors to the Center.
• Receives client payments and updates demographics and insurance information.
• Schedules client appointments and provides evening closing procedures; backs up other office duties.

Responsibilities

• Answers and monitors all telephone calls to the Center in a professional manner; greets all clients and visitors to the Center.
• Receives client payments and updates client demographics and insurance information; schedules appointments in the centralized scheduling system.

Skills

Telephone etiquette

Customer service

Scheduling

Cash handling

Job description

Full-time Front Desk Assistant - Exeter

Seacoast Mental Health Center is hiring a Front Desk Assistant for our Exeter, NH office. If you like making a difference in your community and are passionate about working in a non-profit organization, Seacoast Mental Health is an excellent choice!

At Seacoast Mental Health Center, we provide hope and promote recovery for children, adolescences, adults and their families in the Eastern half of Rockingham County.

The Front Desk Assistant answers and monitors all telephone calls to the Center in a professional manner; greets all clients and visitors to the Center; receives client payments; schedules client appointments in the centralized scheduling system, rearranges appointments as necessary; makes appointment reminder calls to clients for clinicians as needed; updates client demographics and insurance information. Responsible for evening closing procedures. Provides back up for all other office duties. Other tasks as needed to support and maintain the Center.

Hours

• Monday11-7
• Tues 10-6
• Wed 10-6
• Thurs 10-6
• Friday 9-5

With flexibility to provide coverage for other front desk staff when needed.

Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc. We are an Equal Opportunity Employer, and we value the diversity of our community.