Front Desk & Administrative Support Specialist

State-of-Maine; Biddeford (ME); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation leave

Job summary

State of Maine's Department of Health and Human Services District Office in Biddeford is seeking an Office Associate I/II to provide clerical and administrative support. Responsibilities include greeting visitors, screening inquiries, answering phones, routing calls, and maintaining logs.

The position requires proficiency with MS Word, Excel, Outlook and SharePoint, plus strong customer service and organizational skills.

Qualifications

• Experience with modern office practices and complex clerical tasks.
• Ability to use independent judgment following standard procedures.
• Proficiency with standard workplace equipment and applications.

Responsibilities

• Greeting/screening visitors and directing to appropriate staff.
• Receiving, routing and logging all incoming calls and walk-ins.
• Troubleshooting equipment and providing basic tech assistance.
• Scheduling conference/interview rooms and issuing badges.
• Processing mail and maintaining office inventories.
• Providing coverage for the reception area and training others.

Tools

MS Word

Excel

Outlook

SharePoint

Customer service

Job description

State of Maine's Department of Health and Human Services District Office in Biddeford is seeking an Office Associate I/II to provide clerical and administrative support. Responsibilities include greeting visitors, screening inquiries, answering phones, routing calls, and maintaining logs.

The position requires proficiency with MS Word, Excel, Outlook and SharePoint, plus strong customer service and organizational skills.