Front Desk Concierge & Admin Support

RR Donnelley; Palo Alto (CA); On-site; USD 33,000 - 34,000; Full time

Job summary

RR Donnelley in Palo Alto, CA is seeking an experienced receptionist to join our team. Schedule: Monday-Friday, 8:30am-5:30pm; you will greet visitors, route calls, and provide high-level administrative support to staff, clients, and guests.

You will handle multi-line calls, assist with deadlines, troubleshoot basic equipment, and ensure smooth day-to-day operations while upholding company policies. Requirements include a high school diploma and at least two years of receptionist or

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years receptionist/administrative experience in a banking, legal, or large corporate environment.
• Exceptional customer service skills to effectively communicate with callers, visitors, clients and coworkers.
• Ability to learn in-depth knowledge of the company to handle calls and greet visitors.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Answer incoming calls on a multi-line phone system in a cordial, professional and timely manner and transfer calls as needed.
• Greet clients and visitors with warmth and professionalism; notify employees of arrivals.
• Provide high level services to staff, clients and guests.
• Communicate with manager and client on job or deadline issues.
• Handle additional projects and sensitive/confidential documents.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Prioritize workflow and interact with clients in person, over the phone or electronically.

Skills

Customer service

Communication skills

Multitasking

Team player

Attention to detail

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

RR Donnelley in Palo Alto, CA is seeking an experienced receptionist to join our team. Schedule: Monday-Friday, 8:30am-5:30pm; you will greet visitors, route calls, and provide high-level administrative support to staff, clients, and guests.

You will handle multi-line calls, assist with deadlines, troubleshoot basic equipment, and ensure smooth day-to-day operations while upholding company policies. Requirements include a high school diploma and at least two years of receptionist or