Front Desk & Admin Assistant – ISAP Office

BI Incorporated; Portland (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Two weeks vacation

Sick leave 56 hours

Paid Holidays 15

Medical/Dental/Vision

Term and Whole life insurance

AD&D insurance

Short- and long-term disability

Flexible spending account

401(k) retirement program

Stock purchase program

Tuition reimbursement - $3500 per year

Employee Assistance Program

Legal program - Legal Club of America

Direct deposit

Theme Park and attraction discounts

Job summary

BI Incorporated seeks an Administrative Assistant to support an Intensive Supervision Appearance Program (ISAP) office. You will greet participants, manage check-ins, answer phones, and assist with case coordination and clerical tasks.

Ideal candidates have at least two years in a similar role, bilingual Spanish, and solid computer skills with MS Word/Excel/Outlook. Office environment with some local travel required, supporting DHS/ICE programs.

Qualifications

• High School Diploma or GED is required.
• At least two years of work experience in a similar position, including experience with multicultural contacts.
• United States citizenship is required.
• Must have lived in the United States within the last five years (military/service abroad accepted).
• Bilingual Spanish is required.
• Good computer skills.
• Effective communication with internal and external contacts.
• Strong interpersonal skills and ability to interact tactfully with the public.
• Good judgment and calm demeanor in stressful situations.
• Ability to work with computers and software commonly used by the department.

Responsibilities

• Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
• Ensures participants are checked in for office visits.
• Answers phones and directs calls appropriately.
• Maintains participant case records on the computer system by data entry.
• Maintains files and related documentation.
• Aids the Program Manager and Case Specialists with case coordination and routine clerical tasks.
• Coordinates transportation services for program participants.
• Performs other duties as assigned.

Skills

Bilingual Spanish

Excellent communication

Strong organizational skills

Microsoft Word/Excel/Outlook

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

BI Incorporated seeks an Administrative Assistant to support an Intensive Supervision Appearance Program (ISAP) office. You will greet participants, manage check-ins, answer phones, and assist with case coordination and clerical tasks.

Ideal candidates have at least two years in a similar role, bilingual Spanish, and solid computer skills with MS Word/Excel/Outlook. Office environment with some local travel required, supporting DHS/ICE programs.