Administrative Assistant - ISAP Front Desk & Case Support

The GEO Group, Inc.; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Two weeks vacation

56 hours sick leave

Medical coverage

Dental coverage

Vision coverage

Life insurance

AD&D insurance

Disability (short/long-term)

FSA

401(k) retirement plan

Stock purchase program

Tuition reimbursement

EAP

Legal program

Direct deposit

Theme park discounts

Job summary

BI Incorporated is seeking an Administrative Assistant to provide essential clerical support in a busy ISAP office in the United States. You will greet participants, manage check-ins, answer phones, and maintain records with attention to detail.

The role requires at least two years in a similar position, strong communication skills, and the ability to work with diverse populations. What you do will directly support program operations and participant services.

Qualifications

• High School Diploma or GED is required.
• At least two years of work experience in a similar administrative role.
• United States citizenship required.
• Must have lived in the United States for at least 3 of the last 5 years.

Responsibilities

• Greets and assists participants and visitors.
• Manages check-in for office visits.
• Answers phones and directs calls.
• Maintains participant records and data entry.
• Maintains files and documentation.
• Coordinates with Program Manager and Case Specialists.
• Arranges transportation for participants.
• Performs other clerical duties as assigned.

Skills

Good communication

Interpersonal skills

Multicultural contacts

Computer skills

Phone etiquette

Data entry

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

BI Incorporated is seeking an Administrative Assistant to provide essential clerical support in a busy ISAP office in the United States. You will greet participants, manage check-ins, answer phones, and maintain records with attention to detail.

The role requires at least two years in a similar position, strong communication skills, and the ability to work with diverse populations. What you do will directly support program operations and participant services.