Bilingual Administrative Assistant - ISAP Office

BI Incorporated; Knoxville (TN); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Vacation

Sick time

Paid holidays

Medical/Dental/Vision

Life insurance

AD&D

Disability

401(k)

Stock plan

Tuition reimbursement

EAP

Legal program

Direct deposit

Theme park discounts

Zusammenfassung

BI Incorporated seeks an Administrative Assistant to support an Intensive Supervision Appearance Program (ISAP) office. The role involves greeting participants, managing check-ins, answering phones, and handling clerical tasks with coordination to program managers and case specialists.

Candidates should have a High School Diploma or GED, 2+ years in a similar role, US citizenship, bilingual English/Spanish, and strong computer skills (Word, Excel, Outlook).

Qualifikationen

• High School Diploma or GED.
• Two years of work experience in a similar position, including multicultural contacts preferred.
• US citizenship required.
• Must live in the United States three of the last five years.
• Bilingual English/Spanish required.
• Good computer skills.
• Effective communication with internal and external contacts.
• Good interpersonal skills and tact with the public.
• Sound judgment and even temperament.
• Ability to work with multicultural contacts with sensitivity.
• Good organizational skills.
• Attention to detail.
• Working knowledge of Word, Excel and Outlook.
• Ability to work with computers and department software.

Aufgaben

• Greets and communicates with ISAP participants, visitors, agency personnel and general visitors.
• Ensures ISAP participants are checked in for office visits.
• Answers the phones and directs calls appropriately.
• Maintains participant case records on the computer system via data entry.
• Maintains files and related documentation.
• Assists the Program Manager and Case Specialists with case coordination and clerical tasks.
• Coordinates transportation services for program participants.
• Performs other duties as assigned.

Kenntnisse

Bilingual English/Spanish

Excellent communication

Organizational skills

Attention to detail

Data entry

Interpersonal skills

Multicultural sensitivity

Ausbildung

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Jobbeschreibung

BI Incorporated seeks an Administrative Assistant to support an Intensive Supervision Appearance Program (ISAP) office. The role involves greeting participants, managing check-ins, answering phones, and handling clerical tasks with coordination to program managers and case specialists.

Candidates should have a High School Diploma or GED, 2+ years in a similar role, US citizenship, bilingual English/Spanish, and strong computer skills (Word, Excel, Outlook).