Franchise Growth Architect

Servpro Industries, LLC; Orlinda (TN); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health benefits plan

401(k) with company match

Profit sharing plan

Paid time-off and paid holidays

Parental leave

On-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Personal and professional development

Job summary

SERVPRO is seeking a Franchise Business Development Specialist to standardize and advance the SERVPRO Way across residential and commercial segments. You will own the development and maintenance of BD operating model, performance metrics, technology, and training to enable alignment and revenue growth throughout HQ and the franchise network.

Responsibilities include managing the SERVPRO Way, enabling process enablement through training and systems, and collaborating with field teams to

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Solid CRM/ERP knowledge with modern sales tools.
• Experience with Salesforce preferred.
• Strong English communication and stakeholder influence.

Responsibilities

• Define and manage the SERVPRO Way for franchise business development.
• Embed processes into training and systems to ensure consistent client experience.
• Develop and monitor Sales KPIs for franchise and HQ visibility.
• Own the Stages of Development model for sales teams.
• Collaborate with OSIB and field teams to prioritize deliverables.
• Drive field engagement and communications across channels.

Skills

Process Improvement

Problem-Solving

Communication & Presentation

Data Analysis

Time Management

Results Orientation

Adaptability

English Proficiency

Education

Bachelor’s degree or equivalent work experience

Tools

Salesforce

Tableau

Job description

SERVPRO is seeking a Franchise Business Development Specialist to standardize and advance the SERVPRO Way across residential and commercial segments. You will own the development and maintenance of BD operating model, performance metrics, technology, and training to enable alignment and revenue growth throughout HQ and the franchise network.

Responsibilities include managing the SERVPRO Way, enabling process enablement through training and systems, and collaborating with field teams to