Franchise Growth Architect

Servpro Industries, LLC; Westmoreland (TN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Profit sharing

Paid time off

Paid holidays

Parental leave

On-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Personal and professional development

Job summary

SERVPRO is seeking a Franchise Business Development Specialist to define, standardize, and advance the SERVPRO Way of franchise business development across residential and commercial segments. This role owns the development and maintenance of the business development operating model and core processes.

It is also responsible for defining requirements for key performance metrics, technology, and training. This role is critical to enabling alignment, consistency, and cohesiveness across the entire

Qualifications

• Minimum ten years of direct sales, sales management, and sales operations experience.
• CRM systems experience with custom workflows and integrations, Salesforce preferred.
• Strong communication, negotiation, and presentation skills.

Responsibilities

• Define and manage the SERVPRO Way for business development and optimize processes.
• Inventory existing practices, identify gaps, and lead continuous improvement initiatives.
• Support Local, In-Market, and MSA development efforts and field activation.
• Embed processes in training and systems to ensure consistent client experiences.
• Develop and monitor KPIs with BI to guide franchise performance and revenue growth.
• Collaborate with OSIB, field owners, and sales managers to prioritize deliverables.
• Engage the field via Servpronet, ServproTV, Sales Summits and events.

Skills

Process Improvement

Problem-Solving

Communication

Data Analysis

Time Management

Results Oriented

Adaptability

Education

Bachelor’s degree or equivalent work experience

Tools

Salesforce

Tableau

Ready Plan

Job description

SERVPRO is seeking a Franchise Business Development Specialist to define, standardize, and advance the SERVPRO Way of franchise business development across residential and commercial segments. This role owns the development and maintenance of the business development operating model and core processes.

It is also responsible for defining requirements for key performance metrics, technology, and training. This role is critical to enabling alignment, consistency, and cohesiveness across the entire