Franchise Growth & Sales Lead

Servpro Industries, LLC; Portland (TN); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health benefits

401k match

Profit sharing

Paid time off

Parental leave

On-site fitness rooms

Employee Assistance Program

Employee Resource Groups

Development program

Job summary

SERVPRO is seeking a Franchise Business Development Specialist to defined and advance the SERVPRO Way of franchise business development across residential and commercial segments. This role oversees the development of the BD operating model, core processes, and requirements for key metrics, technology and training to enable alignment and revenue growth across HQ and the franchise community.

The position emphasizes standardized practices, field engagement, and collaboration with the Learn­ing &

Qualifications

• Deep experience in direct sales, sales management or sales operations.
• CRM systems with custom workflows, integrations, and implementations; Salesforce preferred.
• Strong understanding of commercial client procurement processes and contracting vehicles.
• Excellent communication, negotiation and presentation skills; ability to influence stakeholders.

Responsibilities

• Define and manage the SERVPRO Way for business development across residential and commercial segments.
• Optimize and document sales processes, train teams, and embed best practices in systems and workflows.
• Develop and monitor key performance metrics to improve field sales visibility and outcomes.
• Coordinate with field sales teams and HQ to prioritize deliverables and drive revenue growth.
• Engage with field leadership to ensure adoption of processes and tools across the franchise network.

Skills

Process Improvement

Problem-Solving

Communication

Data Analysis

Time Management

Results Oriented

Adaptability

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Tableau

Job description

SERVPRO is seeking a Franchise Business Development Specialist to defined and advance the SERVPRO Way of franchise business development across residential and commercial segments. This role oversees the development of the BD operating model, core processes, and requirements for key metrics, technology and training to enable alignment and revenue growth across HQ and the franchise community.

The position emphasizes standardized practices, field engagement, and collaboration with the Learn­ing &