First Line Support Specialist — iGaming Platform Expert
SOFTSWISS
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Job summary
SOFTSWISS, a distributed iGaming technology company, is seeking a First Line Support Specialist to join its international team in the United States. The role focuses on addressing and resolving website issues and collaborating across departments to maintain high service levels.
You will work closely with product, engineering and customer success to diagnose problems, provide timely responses, and help drive improvements that enhance the platform's reliability and user experience.
Job description
SOFTSWISS, a distributed iGaming technology company, is seeking a First Line Support Specialist to join its international team in the United States. The role focuses on addressing and resolving website issues and collaborating across departments to maintain high service levels.
You will work closely with product, engineering and customer success to diagnose problems, provide timely responses, and help drive improvements that enhance the platform's reliability and user experience.
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