Onboarding & Client Setup Specialist in iGaming
Openkrill
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
SOFTSWISS's Game Aggregator team is hiring a Junior Setup Manager to support client integrations with game providers, manage setup requests, and coordinate communication between clients and internal teams for smooth onboarding and ongoing stability.
You will work with Jira, Confluence, Gmail, and GitLab to track progress, document operations, and resolve issues, helping clients launch quickly and reliably.
Qualifications
- English proficiency at B1 level or higher.
- Russian language skills at B2 level or higher.
- Experience in iGaming, technical support, or a similar operational role.
- Experience working with Jira, Confluence, Gmail, and GitLab.
Responsibilities
- Connect clients to the aggregator platform and coordinate integrations with game providers.
- Provide full support for client setup requests and technical onboarding activities.
- Work with technical and operational documentation to maintain accurate project records.
- Manage tasks, updates, and communication using Jira, Confluence, Gmail, and GitLab.
- Collaborate with technical and business teams to resolve client issues and setup-related requests.
- Monitor setup progress and ensure timely completion of integration activities.
Skills
Tools
Job description
SOFTSWISS's Game Aggregator team is hiring a Junior Setup Manager to support client integrations with game providers, manage setup requests, and coordinate communication between clients and internal teams for smooth onboarding and ongoing stability.
You will work with Jira, Confluence, Gmail, and GitLab to track progress, document operations, and resolve issues, helping clients launch quickly and reliably.
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