First Line Support Specialist

SOFTSWISS; United States; Remote; USD 31,000 - 36,000; Full time

Job summary

SOFTSWISS, a distributed iGaming technology company, is seeking a First Line Support Specialist to join its international team in the United States. The role focuses on addressing and resolving website issues and collaborating across departments to maintain high service levels.

You will work closely with product, engineering and customer success to diagnose problems, provide timely responses, and help drive improvements that enhance the platform's reliability and user experience.

Job description

Overview: SOFTSWISS continues to expand the team and is looking for a First Line Support Specialist. We need a true, experienced and accomplished professional who shares our culture and values. Purpose of the Role: Your primary responsibility will be to address and resolve issues related to the website, collaborating closely with various departments across the […]

About SOFTSWISS

SOFTSWISS is an iGaming technology company that develops a secure, state-of-the-art Casino Platform designed to serve clients worldwide.

The company has built a strong technical team that creates robust iGaming solutions with a focus on innovation and competitive edge through advanced technology.

SOFTSWISS provides an unparalleled experience to clients through its platform, which ensures the highest quality of service and maintains constant innovation in the iGaming sector.

The company operates with a distributed, international team and is actively expanding across multiple functional areas including project management, corporate initiatives, and infrastructure engineering.

Pay USD 22.25–25.93/hour $22.25–$25.93 USD / hour