Financial Customer Care Specialist (Onsite) - Aug Start

Alorica; El Paso (TX); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health, dental, and vision coverage with HSA options

Paid time off

Flexible pay options: daily or weekly pay

401(k) retirement plan

Leadership development programs

Paid training and tuition reimbursement

Employee discounts and assistance programs

Monthly employee engagement events

Relaxation lounge

On-site Café

Job summary

Alorica is hiring an Onsite Customer Service Representative in El Paso, Texas. This full-time position offers $17/hr and requires a problem-solving attitude and excellent communication skills. You will guide customers through their challenges while maintaining accurate records and ensuring satisfaction.

The ideal candidate will possess a high school diploma or GED and preferably have six months of customer service or sales experience. Enjoy various benefits, including health coverage, paid time off, and professional development opportunities.

Qualifications

• 6 months of customer service or sales experience preferred.

Responsibilities

• Guide customers through questions, concerns, or challenges.
• Listen actively to understand the root of the issue.
• Record detailed call information for auditing.
• Maintain and update customer records.
• Identify opportunities to introduce customers to new services.
• Provide recommendations that enhance the customer experience.

Skills

Problem-solving

Active listening

Detail-oriented

Customer service

Education

High school diploma or GED

Job description

Alorica is hiring an Onsite Customer Service Representative in El Paso, Texas. This full-time position offers $17/hr and requires a problem-solving attitude and excellent communication skills. You will guide customers through their challenges while maintaining accurate records and ensuring satisfaction.

The ideal candidate will possess a high school diploma or GED and preferably have six months of customer service or sales experience. Enjoy various benefits, including health coverage, paid time off, and professional development opportunities.