Remote Bilingual Spanish Customer Service Specialist

Alorica; United States; Remote; USD 20,457 - 29,136; Full time

Benefits offered by this job

New Hire Bonus of $1000

Job summary

Alorica is seeking a full-time customer service representative for remote work, based near Tucson, Arizona. Responsibilities include guiding customers through challenges and providing effective solutions while maintaining accurate records.

Candidates must be fluent in both English and Spanish and hold a high school diploma or GED. Strong computer skills and communication abilities are essential for this role, along with a preference for those with prior customer service or sales experience.

Qualifications

• Fluent in both English and Spanish.
• High school diploma or GED is required.
• Strong computer navigational skills needed.

Responsibilities

• Guide customers through questions and concerns.
• Record detailed call information for auditing purposes.
• Provide recommendations for enhanced services.

Skills

Fluent in both English and Spanish

Strong computer navigational skills

Excellent oral and written communication skills

Exceptional listening/comprehension skills

Education

High school diploma or GED

Tools

Microsoft Office applications

Job description

Alorica is seeking a full-time customer service representative for remote work, based near Tucson, Arizona. Responsibilities include guiding customers through challenges and providing effective solutions while maintaining accurate records.

Candidates must be fluent in both English and Spanish and hold a high school diploma or GED. Strong computer skills and communication abilities are essential for this role, along with a preference for those with prior customer service or sales experience.