Field PC Support Technician – On-Site IT Repair

Worldwide TechServices; Urbana (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology service firm is seeking a Dynamic PC Support Technician in Urbana, IL. The role involves troubleshooting desktops and laptops, providing customer support, and ensuring timely service delivery. Candidates should have technical school certification and 0-2 years of experience, with good communication skills and the ability to lift equipment. A valid driver's license and a basic repair toolkit are essential. This position may require travel and adherence to service level agreements.

Qualifications

• 0-2 years of relevant experience preferred.
• Previous customer service experience is a plus.
• Maintain required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete real-time reporting of all calls.
• Ensure control of assets and inventory.

Skills

Technical communication

Driving to client locations

Ability to lift up to 50 lbs

Basic repair skills

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global technology service firm is seeking a Dynamic PC Support Technician in Urbana, IL. The role involves troubleshooting desktops and laptops, providing customer support, and ensuring timely service delivery. Candidates should have technical school certification and 0-2 years of experience, with good communication skills and the ability to lift equipment. A valid driver's license and a basic repair toolkit are essential. This position may require travel and adherence to service level agreements.