Field PC Support Technician – On-Site IT Repair

Worldwide TechServices; Dubuque (IA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading technology services company in Iowa seeks a Dynamic PC Support technician to provide customer support and troubleshoot technical issues for client products. The ideal candidate will have a technical school certification and up to 2 years of experience. Responsibilities include managing service calls, ensuring customer satisfaction, and maintaining equipment inventory. This position requires excellent communication skills, a valid driver's license, and the ability to lift up to 50 lbs. Competitive pay and opportunities for certifications are available.

Qualifications

• 0-2 years of relevant experience required.
• Previous customer service experience is a plus.
• Valid Driver’s License and reliable transportation needed.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls as assigned.
• Complete real-time reporting of all calls.

Skills

Technical communication

Driving to client locations

Ability to lift 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology services company in Iowa seeks a Dynamic PC Support technician to provide customer support and troubleshoot technical issues for client products. The ideal candidate will have a technical school certification and up to 2 years of experience. Responsibilities include managing service calls, ensuring customer satisfaction, and maintaining equipment inventory. This position requires excellent communication skills, a valid driver's license, and the ability to lift up to 50 lbs. Competitive pay and opportunities for certifications are available.