Field PC Support Technician - Desktop & Laptop Repair

Worldwide TechServices; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Guidance on federal employment rights

Job summary

A global technology services provider is seeking a Dynamic PC Support professional in Indianapolis, IN. The role involves troubleshooting and repairing client products, providing exemplary customer support, and meeting service level agreements. Candidates should have a technical school certification or equivalent, up to two years of relevant experience, and must own a basic tool kit. This position may require physical lifting and traveling to client locations. Join a leading firm committed to technological excellence.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned.
• Meet established customer service satisfaction criteria.

Skills

Communication regarding technical issues

Driving to client locations

Lifting computer equipment up to 50 lbs

Ownership of basic repair tool kit

Education

Technical school certification or equivalent

Job description

A global technology services provider is seeking a Dynamic PC Support professional in Indianapolis, IN. The role involves troubleshooting and repairing client products, providing exemplary customer support, and meeting service level agreements. Candidates should have a technical school certification or equivalent, up to two years of relevant experience, and must own a basic tool kit. This position may require physical lifting and traveling to client locations. Join a leading firm committed to technological excellence.