Onsite PC Support Technician - Client-Focused Specialist

Worldwide TechServices; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

A technology service leader is seeking a Dynamic PC Support technician in Chicago, IL. The role involves troubleshooting desktop and laptop issues, providing customer support, and meeting service level agreements. Candidates should have a technical school certification, ideally with some customer service experience. Responsibilities also include maintaining inventory control and following safety policies. This opportunity is suitable for individuals looking to start their careers in technology support.

Qualifications

• Typically requires 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Meet established customer service satisfaction criteria.
• Ensure control of assets and inventory.

Skills

Communication regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A technology service leader is seeking a Dynamic PC Support technician in Chicago, IL. The role involves troubleshooting desktop and laptop issues, providing customer support, and meeting service level agreements. Candidates should have a technical school certification, ideally with some customer service experience. Responsibilities also include maintaining inventory control and following safety policies. This opportunity is suitable for individuals looking to start their careers in technology support.