Field IT Engineer - On-site & Remote Support

Tata Consultancy Services; Friona (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Discretionary Incentive

Medical Coverage

Dental & Vision

Disability Insurance

Pet Insurance

Commuter Benefits

Training Reimbursement

Vacation & Holidays

401K Plan

Job summary

Tata Consultancy Services in Friona, Texas, seeks an experienced IT Support Specialist to install and maintain desktops and peripherals, manage SCCM-based OS installs, and provide remote and on-site assistance across local plants.

You will handle asset management, software deployments, AD basics, and collaborate with remote teams to keep office and plant equipment running smoothly, including after-hours support when needed.

Qualifications

• Min 5 years of relevant IT/desktop support experience.
• Familiarity with ITIL concepts preferred.
• Experience in plant/production environments is a plus.

Responsibilities

• Provide break/fix desktop support including hardware peripherals.
• Install OS and software using SCCM; manage backups and restores.
• Handle asset procurement, tracking, and inventory control.
• Support remote locations and remote teams when required.
• Lifting/moving equipment up to 30 kg and basic wiring/tests.
• Communicate clearly and complete all service calls and admin tasks.

Skills

Problem ownership

ITIL concepts

5+ years experience

Plant production experience

Tools

Office suite (Word, Excel, Email)

Active Directory

Job description

Tata Consultancy Services in Friona, Texas, seeks an experienced IT Support Specialist to install and maintain desktops and peripherals, manage SCCM-based OS installs, and provide remote and on-site assistance across local plants.

You will handle asset management, software deployments, AD basics, and collaborate with remote teams to keep office and plant equipment running smoothly, including after-hours support when needed.