Field IT Engineer – On-Site & Remote Support

Tata Consultancy Services; Wyalusing (PA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Parental Leaves

401K Plan

Certification & Training Reimbursement

Vacation & Holidays

Job summary

Tata Consultancy Services in the United States is seeking an experienced IT Support Engineer to join our on-site team in Pennsylvania. The role focuses on desktop support, OS installation, asset management, and incident resolution for office and plant environments.

The ideal candidate will have at least 5 years of relevant experience, strong communication, familiarity with Windows OS, AD basics, and ITIL concepts. Salary ranges from $50,000 to $65,000 per year, with benefits.

Qualifications

• Must have 5+ years of relevant IT support experience.
• Experience with Windows OS and basic Active Directory concepts.
• Experience in plant production environments is a plus.

Responsibilities

• Provide on-site and remote IT break-fix support for office and plant environments.
• Maintain and troubleshoot computer hardware, software, and peripherals.
• Perform asset management, procurement, and inventory control.
• Install OS/software and perform backups and restores.
• Communicate effectively and document service calls and resolutions.

Skills

Good Communication

Problem ownership

ITIL concepts

Education

Bachelor's degree in Computer Science

Tools

MCSE / MCP

Job description

Tata Consultancy Services in the United States is seeking an experienced IT Support Engineer to join our on-site team in Pennsylvania. The role focuses on desktop support, OS installation, asset management, and incident resolution for office and plant environments.

The ideal candidate will have at least 5 years of relevant experience, strong communication, familiarity with Windows OS, AD basics, and ITIL concepts. Salary ranges from $50,000 to $65,000 per year, with benefits.